Managing 60+ agents used to be chaos. Now, every campaign, call, and metric is in one view. We’ve cut our average handling time by 35%.
Sarah Collins
Operations Director at CallFlow Dynamics
Growth in Call Efficiency
+42%
last quarter
Smarter AI routing and automated post-call summaries have significantly reduced average handling time and boosted overall agent productivity.
Our inbound and outbound teams finally work in sync. Real-time call logs and live dashboards made our customer support faster and more transparent.
Mark Roberts
Contact Center Manager at NovaVoice
Minutes Processed
1.2M+
this quarter
Our robust infrastructure has seamlessly handled over 1.2 million minutes of high-quality, uninterrupted calls across all campaigns this quarter.
Patients now confirm or reschedule appointments automatically through voice. It’s like having a 24/7 receptionist — reliable and human-sounding.
Emily Turner
Practice Manager at GreenHill Medical Clinic
Tasks Automated by AI Agents
80%
since implementation
From outbound lead qualification to inbound appointment confirmations, our AI agents now handle 80% of repetitive tasks, freeing up human agents for high-value interactions.
Managing 60+ agents used to be chaos. Now, every campaign, call, and metric is in one view. We’ve cut our average handling time by 35%.
Sarah Collins
Operations Director at CallFlow Dynamics
Growth in Call Efficiency
+42%
last quarter
Smarter AI routing and automated post-call summaries have significantly reduced average handling time and boosted overall agent productivity.
Our inbound and outbound teams finally work in sync. Real-time call logs and live dashboards made our customer support faster and more transparent.
Mark Roberts
Contact Center Manager at NovaVoice
Minutes Processed
1.2M+
this quarter
Our robust infrastructure has seamlessly handled over 1.2 million minutes of high-quality, uninterrupted calls across all campaigns this quarter.
Patients now confirm or reschedule appointments automatically through voice. It’s like having a 24/7 receptionist — reliable and human-sounding.
Emily Turner
Practice Manager at GreenHill Medical Clinic
Tasks Automated by AI Agents
80%
since implementation
From outbound lead qualification to inbound appointment confirmations, our AI agents now handle 80% of repetitive tasks, freeing up human agents for high-value interactions.